Theresa G
CINCINNATI, OH | 2017 Cadillac CTS SedanMarch 25, 2020
Unbeknownst to me, The tire warranty they sold me expired 3 months before my lease expired. I had used the warranty 7 times Previously to replace Pirelli run flat tires. 1 week ago I had to pay 400 to replace a run flat tire and repair rim, you are supposed to be able to drive 50 miles on A run flat before it damages the tire/rim. But driving 11 miles damaged the cords to the point the tire could not be repaired and cracked the rim. Paid that, drove car home, another tire Went flat , took it back apparently now that tire, that had already been replaced once under warranty, is too damaged to be repaired and I have to pay another 400.00 to replace. Went to General sales manager for assistance and it’s now been 7 Days with no answer and my car still sits there . Poor customer service , I expect more from a Cadillac dealer. Do not buy a car here .
Don E
CINCINNATI, OH | 2013 Cadillac CTS SedanMarch 21, 2020
Great
John N
DALTON, OH | 2012 Cadillac SRXMarch 21, 2020
Service was great as usual
Jerri S
BATAVIA, OH | 2019 Cadillac XT5March 20, 2020
I bought a car that has been in the repair shop more than I have driven it.
David R
HAMILTON, OH | 2014 Cadillac CTS CoupeMarch 20, 2020
Joe, my service adviser, was great to deal with. My original appointment was made over the phone and the lady I spoke with did not inform the service department of my appointment. Luckily Joe was there to help and make it right.
Brian E
CINCINNATI, OH | 2008 Cadillac DTSMarch 18, 2020
You are my dealership for my auto DTS 08 Cadd
Proformince awesome 👍🏼
Rena L
CINCINNATI, OH | 2017 Cadillac XT5March 18, 2020
I am Highly Please with the Service and care I get when it's time to have my schedule maintenance on my vehicle.
Ganos G
HAMILTON, OH | 2010 Cadillac EscaladeMarch 18, 2020
very setified
Randy M
FLORENCE, KY | 2017 Cadillac XT5March 16, 2020
Fast and efficient. Joe is always very friendly, courteous, and professional.
Otis J
CINCINNATI, OH | 2018 Cadillac XT5March 16, 2020
Great job